OUR POLICIES

Reservations are Required

Reservations are guaranteed. You will receive email & text confirmation. Walk-ups are welcomed, however we cannot guarantee availability and our customers with reservations take priority.

Full Payment is required to make and hold reservations.

If you want to split payment between your group, each person should reserve their own individual jet ski via the online system

Each renter’s photo ID and credit card must match and will be verified upon check-in.

DAMAGE DEPOSIT REQUIRED

IF YOU ARE DRIVING A JET SKI, YOU ARE REQUIRED TO PROVIDE YOUR OWN $500 DAMAGE DEPOSIT

WITHOUT A DEPOSIT, YOU CANNOT RENT A JET SKI

We require a $500 damage deposit for every jet ski rented. You may use credit or debit card for the deposit.  Additional renters/drivers within your group will be required to provide their own damage deposit for the jet ski they will be operating.  Spouses & children of renters may provide only 1 credit card however siblings & friends may not “share” a credit card or cover deposits for other people.

The damaged deposit is 100% fully refundable as long as your jet ski is returned without damage. IF you have damage, the deposit will go towards the total amount for the damage.  You are responsible for the full cost of damage & repairs and it is due at the time damage has occurred.  Damage cost can be up to replacement value of the watercraft at $12,000.  We highly recommend adding damage protection to your rental to reduce your liability.

IDENTIFICATION

Renters/drivers 16+ must present ID at check-in. IF SOMEONE ELSE booked your reservation, we will need to see their ID & the card they used.

Rain Policy

If it is raining at the time of your rental, you are not charged a cancellation fee and can we receive a full refund if we cannot reschedule for a time that works you. If it begins raining during your rental and you do not receive your whole time on the water, we prorate your payment for how long you were out. We do not cancel reservations based on a forecast. However, if a complete washout is forecasted (raining 70% or more) for the entire day, we may cancel all reservations for the day. We contact you if this happens.

Cancellation

We have a 24-hour cancellation policy for all reservations. This includes bookings made within 24hrs of rental time. Reservations canceled within less than 24 hours are charged 50% of their reservation.  NO SHOWS will be charged the full amount, no refunds. We understand that life happens and things come up, and we do our best to work with you. If you need to cancel, call us ASAP. Do not wait until your rental time to call and cancel.

Orientation

Every operator must participate in our orientation on the safe operation of the watercraft. Applicable local and state laws will be covered. It is the responsibility of the operator to listen and understand instructions and request further explanation if he/she has any questions concerning the operation of the jet skis. We want you to have a safe and enjoyable time on the water.

Damage:

The renter/operator is responsible for any damage that occurs while operating the watercraft. The jet ski will be inspected before and after each use for damage. Repair for damages will be at the renter/operator’s expense, up to replacement value of the watercraft. If repair cost and lost time are excessive, the renter has the option to purchase jet ski at NADA value. Reimbursement for lost rental time may occur if the damage is excessive enough to render the jet ski unrentable until repaired. This fee is $250 per day until the jet ski is repaired and available for rental.

Damage Fees

Running aground fee MINIMUM $250.  This damages the bottom of the jet ski and also most likely pre-maturely wears on the impeller & jet pump seals.  Immediate damage may not be noticed by the user, however its like doing a burn out in your car…the tires still hold air and are drive-able, but have excessive wear and will need replacing sooner…

Damage to Impeller, Wear Ring, or Debris sucked into water intake — up to $1500 — occurs from operating outside of designated riding area and getting too shallow & sucking sand/debris though jet pump.

Water intrusion into the engine or sunken watercraft — up to $5,000 — occurs from flipping the jet ski over and not following provided instruction on correcting.

Fiberglass chips, scratches, or cracks in paint — $100 per inch — occurs from negligent operation, ie. running into things or other watercraft. Minimum $250 charge for fiberglass damage.

Broken hatches, bumpers, seats, handles, throttles, or any physical part of jet ski — $100+ as quoted

**** These are only examples. The renter is responsible for the total cost of any damage that occurs while jet ski is being operated, including other personal property, jet skis & or boats.

Overtime Fee

Each jet ski is equipped with a watch to ensure return on-time. Late return is charged at $5/minute (we don’t want to be jerks, but there are other people waiting for your jet ski and it is disrespectful to them and causes us to have to endure their displeasure when you are late!).